Privacy Policy

Overview

Leadership & Governance Academy ("LGA"), an initiative of Crown Institute, is committed to safeguarding the information shared with us by attendees, sponsors, educators, municipal partners, students, members of the press, and members of the public. This Privacy Policy describes what information we collect, how we use it, how it is retained, and the rights available to individuals who interact with our website and programming.

Leadership & Governance Academy does not sell personal information.

Information We Collect

We collect information only when an individual voluntarily provides it through:

• Newsletter and Leadership Briefing signups
• Sponsor and partnership inquiries
• Summit waitlist and event interest forms
• Certification interest forms
• Academy interest forms (Youth, Entrepreneur, Executive, Civic)
• Media and press inquiries
• General contact forms
• Speaker and faculty interest submissions

Typical fields include name, organization, role, email, optional phone number, and any message the individual chooses to share. Sponsor and partnership inquiries may include additional organizational context. We do not request sensitive personal information (such as financial account numbers or government identification) through web forms.

How We Use Information

• To respond to inquiries and route them to the appropriate team member.
• To deliver newsletters, summit announcements, and institutional updates that the individual has requested.
• To inform individuals of relevant programming, certification cohorts, and partnership opportunities.
• To plan and operate the Leadership, Education & Governance Summit and related programs.
• To improve our website, communications, and institutional services.

Email Communications

Subscribers may unsubscribe from any LGA mailing at any time by using the unsubscribe link included in our emails, or by contacting us directly. We honor opt-out requests promptly.

Cookies, Analytics, and Search

Our website may use cookies and analytics services (such as Google Analytics and Google Search Console) to understand traffic patterns and improve content. These services may collect anonymous information such as browser type, device type, referring URLs, and general geographic region. We do not use this information to identify individual visitors. You may disable cookies in your browser settings; doing so will not prevent you from accessing public LGA pages.

Third-Party Service Providers

LGA may rely on reputable third-party providers for email delivery, hosting, analytics, payment processing (when payments become available), and similar institutional services. These providers process information only as needed to perform their services and are expected to maintain appropriate security and confidentiality practices.

Data Retention

We retain information for as long as is necessary to fulfill the purpose for which it was collected, to comply with legal and institutional obligations, and to support legitimate operational needs of the Academy. Inquiry records and event-related records may be retained for institutional reference. Individuals may request deletion of their information by contacting us.

Opt-Out and Access Rights

Individuals may request a copy of the information we hold about them, request correction of inaccurate information, or request deletion of their information. Requests should be submitted through our contact form and will be responded to within a reasonable period.

Data Security

LGA employs reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure; however, we maintain practices intended to minimize risk and to respond promptly to any incident affecting submitted information.

Children and Youth Programming

Certain LGA programs (including the Youth Leadership Academy) involve students who are minors. When LGA collects information about minors in connection with educational programming, we do so only with the appropriate parental, guardian, or institutional consent, and we use such information only for the purposes of administering the program. We do not knowingly collect personal information from children online without appropriate consent.

Changes to This Policy

This Privacy Policy may be updated periodically. The "Effective" date at the top of this page indicates the most recent revision. Continued use of the LGA website following any update constitutes acceptance of the revised policy.

Contact

Questions about this Privacy Policy may be directed to LGA through our contact form.